NetSuite: Troubleshooting

Resolutions for common errors that occur when integrating actuals from NetSuite

Unspecified Error or No Retained Earnings Account Warning

Jirav requires that there is an account named Retained Earnings at the top level of the Netsuite chart of accounts. If there is no account that matches these criteria, an error will be triggered during integration.

To resolve this error, verify there is an account in the NetSuite COA at the highest level that specifically includes the words "Retained Earnings".

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