Troubleshooting
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      NetSuite: Troubleshooting

      Resolutions for common errors that occur when integrating actuals from NetSuite

      Issue: Discrepancy between NetSuite & Jirav Financials

      Cause:
      This can occur if transaction dates and posting periods are out of sync in NetSuite.

      Resolution:

      1. Review transactions in NetSuite to identify any mismatches between the transaction date and posting period.

      2. Correct the discrepancies in NetSuite.

      3. Reimport data into Jirav.

      Once the data is reimported, Jirav should align with NetSuite.

      If issues persist, please use this link to submit a support ticket or email us at support@jirav.com.