Troubleshooting
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      QuickBooks Desktop: Troubleshooting

      Resolutions for common errors that occur when integrating actuals from QuickBooks Desktop


      Import Running For a Long Time in Jirav

      This can happen when Jirav is unable to connect with QuickBooks. To troubleshoot:

      1. Open QuickBooks Web Connector.
      2. Find the Jirav application in the list.
      3. Click "Update Selected."
      4. Go back to Jirav and verify the import completed. 

      No data exchange required



      This typically occurs when Web Connector is updated, but there has not been an import initiated from Jirav. As such, there is no data exchange that occurs. To resolve:


      1. Verify the Import has been initiated in Jirav

      2. Open QuickBooks Web Connector.
      3. Find the Jirav application in the list.
      4. Click "Update Selected."
      5. Go back to Jirav and verify the import has completed. 


      QBWC 1050 Warning

       

      This error usually happens when a different company file is open than the one used to set up QuickBooks Web Connector.

      Please submit a support ticket if you need assistance troubleshooting this error.