Resolutions for common errors that occur when integrating actuals from Quickbooks
Invalid COA Structure
This issue is typically related to the QuickBooks chart of accounts when two accounts share the same name but belong to different sections of the chart. Review your chart of accounts in Quickbooks to verify there are no duplicates. Duplicate accounts must be renamed - Inactivating them will not resolve the issue as Jirav imports all accounts, active or inactive.
For example, if there is a parent account named Designer Costs that is inactive and categorized as an expense account, along with a child account of the same name that is also inactive but classified as a COGS account.
To resolve this error, reference the Jirav error message to pinpoint the specific accounts causing the conflict within your QuickBooks Chart of Accounts. The necessary correction should then be carried out in QuickBooks to ensure there are no duplicate accounts with the same name assigned to different sections. If you need assistance with making this adjustment, contact Intuit Support.
