Quickbooks - Invalid COA Structure Error

When connecting to Quickbooks Desktop or Online, you may encounter an error message starting with "Invalid COA Structure." Here is what to do.

The source of this error is in your Quickbooks Chart of Accounts.

Here is an example of this error:

The error message will give you clues as to which accounts are involved. In this example, a parent account called Designer Costs is an inactive account that is an expense account, with a child account of the same name that is also inactive but is a COGS account.

You'll want to identify the accounts that are causing this issue inside your Quickbooks Chart of Accounts.

The next step is to report this issue to the Intuit support team.

Intuit Support: https://quickbooks.intuit.com/learn-support/en-us